Who we can help
A closer look at your exposure.
Software developers, SaaS providers, IT consultants, managed service providers and technology businesses.
A service failure can create financial losses for a customer even without physical damage. Technology errors and omissions, cyber incidents and contract commitments should be considered together.
What to discuss with your broker
Technology E&O
Discuss alleged mistakes, service failures and financial loss arising from your professional services.
Cyber & privacy
Review your own data and systems alongside access to customer networks and information.
Commercial liability
Consider premises, physical products and other third-party injury or damage exposures.
Contract alignment
Review indemnities, service levels, geographic jurisdiction and insurance requirements.
These are areas to consider, not a promise of coverage. Options, exclusions, limits and availability depend on the insurer and your circumstances.
Have a useful first conversation.
If available, have the following information ready. Your broker will tell you what is needed for a formal submission.
- Products, services, revenue and customer sectors
- Standard customer contracts and largest projects
- Data access, hosting providers and security controls
- Prior incidents, professional claims and future service changes
A question worth asking
Is cyber insurance enough for an IT services company?
Cyber and technology E&O address different allegations. A service error can cause a customer financial loss without a data breach. Review both against your contracts and work.