From application to approval.
- Prepare. Have your NCCP number, transcript, activity details and safety information ready.
- Apply. Complete the online form or send a completed application to coaching-program@cibi.ca.
- Review. CIBI reviews the application, asks for anything missing and confirms eligibility and premium.
- Confirm. Arrange payment as instructed. CIBI confirms when coverage begins and provides policy documents.
How long does the process take?
CIBI’s published service guidance provides for an initial response within 48 hours and policy documents within 3–5 business days after the approval and payment steps. These are service expectations, not a guarantee; incomplete or complex submissions can take longer.
When does coverage begin?
The date entered in your application is a request. Do not assume you are insured until CIBI confirms approval, any payment requirements and the effective date.
How does the program term work?
The published program term runs from March 3 to March 3. Mid-term premiums are generally not prorated; contact CIBI about the terms that apply to your application.
What if my activity needs special review?
Declare every sport and activity, including higher-risk activities, overnight camps and one-on-one instruction. The application includes questions that help the underwriter assess them.
How do I report a coaching incident?
Document the incident and follow the reporting instructions in your policy. Contact CIBI for the required incident and claim forms. For an urgent event, use the insurer’s emergency reporting instructions. Claims assistance.